Artisan Baking Excellence

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process orders, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Last updated: January 2026

Acceptance of Terms

By accessing and using OnCue Baking services, you accept and agree to be bound by the terms and provision of this agreement.

Services

OnCue Baking provides artisan baking services including custom cakes, pastries, and catering. All orders are subject to availability and confirmation.

Orders and Payment

All orders must be placed in advance. Custom orders require a minimum 48-hour notice. Payment is required at the time of order confirmation. We accept cash, credit cards, and approved payment methods.

Cancellation Policy

Orders may be cancelled up to 24 hours before pickup/delivery time for a full refund. Custom orders cancelled less than 24 hours in advance may be subject to a cancellation fee.

Delivery

Delivery times are estimates and may vary due to traffic, weather, or other circumstances beyond our control. We are not liable for delays in delivery.

Limitation of Liability

OnCue Baking shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas.

Contact Information

For questions about these Terms of Service, contact us at [email protected].

Last updated: January 2026

General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, OnCue Baking excludes all representations, warranties, obligations, and liabilities.

Allergen Information

Our baking facility processes wheat, eggs, dairy, nuts, and other allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens.

Product Variations

Actual products may vary slightly from images shown on our website due to the handcrafted nature of our baked goods. Colors, decorations, and sizes may differ from photographs.

Nutritional Information

Nutritional information provided is approximate and may vary based on ingredients and preparation methods. Consult with healthcare providers for specific dietary concerns.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these external websites.

Professional Advice

Information on this website is not intended as professional advice. Always consult with qualified professionals for specific dietary, health, or business needs.

Updates

This disclaimer may be updated periodically. Continued use of our services constitutes acceptance of any changes.

Contact

Questions about this disclaimer can be directed to [email protected].